Frequently Asked Questions

Everything you need to know before shopping with GLOSSY.

We offer easy returns and exchanges within 14 days of delivery.
Items must be unworn, unwashed, and in original condition with tags attached.

Orders will be processed within 1-2 business days. Standard delivery time typically takes 7-10 business days depending on your location.

Delivery may take up to 14 days in cases of force majeure such as natural disasters or floods.

Please refer to our size guide available on each product page.
If you’re between sizes, we recommend sizing up for a more comfortable fit.

Yes, we offer global shipping and it's completely free.

Machine wash cold with similar colors.
Do not bleach. Lay flat or hang to dry to maintain fabric quality and fit.